Rockymountainvapor Problem?

Usually when I need help with something vape-related -- perhaps trying to locate an out of production part, or even an issue with a vendor about a product I purchased I've not had much success dealing directly with vendors and I ultimately turn to the forum for help. I've even had some very nice members send me parts.

Most vendors will request a video --it seems that is their new thing -like they all got together with each other and said, "Let's make them send a video and hopefully they will go away" and I find it absolutely ridiculous. Geekvape, whose products I really like comes to mind.

Anyhow I made a few orders from Sourcemore recently and I have been happy with the service and orders. I've ordered a few mods and miscellaneous parts. They even included small related to my order freebies with my order which I thought was a nice touch.

On one of the orders I ordered a different panel for my Jackaroo mod. There was a sale and I ordered the G10 Green Anaconda panel -- a really nice one. I ended up receiving an American Eagle panel.

Nice panel but not what I ordered. I'm reasonable and I like it and will keep it so I was just going to go and order the Green Anaconda again and leave a note to make sure they ship the correct one. Well - they were out of stock (hence, why they probably sent a different one) and the price is more than double of what I originally paid so I wrote to them and attached a copy of the order.

They responded promptly and asked me to send a pic. I sent a few pics of the box showing American eagle and the panel. Received a nice note apologizing and they let me know they would send me the correct one. I was willing to pay for it because I am keeping the other one and I told them so. I would have been satisfied if they would have just honored the sale price from the original order.

This morning I received a brief email note again apologizing and they sent me a tracking number. Great service and I have already placed another good-sized order with them.

I am a fairly regular "orderer" and all I ask is that vendors make it right if there is an issue. And when I find a vendor that does just that I am loyal to them.  

I was sort of counting on them for odds and ends once the FDA rules kick in in May, or if there are laws passed between now and then.... but it looks like they will be shut down:
China Effectively Bans Online Sales of E-Cigarettes

China Bans Online Sales of E-Cigarettes

I have several fasttech and several vaporl orders that have not shipped yet too.

EDIT: Although the article does say "“There is no law and regulation in China that forbids the online sale of e-cigarette yet,” said Ou Junbiao, head of the Electronic Cigarette Industry Committee of China. "

EDIT #2: vaporl does have a US warehouse too though, although oddly enough the shipping is cheaper from Hong Kong.  

Well...it looks like US buyers' chances to buy vaping products from Chinese vendors and pay with PP...is likely coming to an end. I was just browsing Heaven Gifts again and the following jumped out at me. They have none of the major CC options listed for payment either. Glad I got in an order earlier last week and it was shipped already.

I now wonder how long before other Chinese vape products vendors will post something similar.

https://www.heavengifts.com/article/Suspension-paypal.html  

I do not know if anyone else has posted about this topic, so here is mine. I recently tried to order a new tank and juice from a vendor on Taobao ( big online store in China), and was met with, "search not found", over and over again. I sent a Wechat (Chinese Twitter) to a vendor that I know in another city and was informed that the Chinese government had banned the sale of ALL vaping products. The reason? Well to stop children vaping of course. Apparently there is an epidemic (no pun), of kids stealing their parents credit cards, ordering hardware and juice and then hoping their parents do not intercept the parcels. Forgive me for being incredulous with this regard. So at a hand wave the Country that benefits the most from the vaping industry bans it from their own country! So vapers in the West think yourself lucky that your governments can not just railroad vaping as much as their sponsors would like them to. I am coming up to 11 years of vaping, going to be hard to keep going when a 30ml bottle of juice is Wechat selling for about $25 plus postage. Especially as I can buy a pack of MB red for just over a $. So I wonder how long I will be able to vape as I sip on my Corona V.  

I mistakenly posted this in the e-liquid forum, sorry.

Just ordered from myfreedomsmokes.com and my order was shipped in less than 10 minutes.

BTW they are having a 40% off sale on coils. Limit 2 boxes.  

I placed an order 4 days ago. Never received order confirmation but was charged or course. Still no shipping confirmation. No number on the site but they do have a "contact us" form. I have tried 2 times with no response.

The company promoting their deal has always been spot on so I'm just curious what the deal is. I'm not pushy but id just like to have some communication.  

Never had these issues before & this is VERY STRANGE trying to place an Order with Fast Tech:

1) was about to Check Out with a Vapresso Zero Pod & some extra replacements.

2) decided to add some nicQuid to Shopping Cart & the entire order could NOT be shipped to d'USA.

3) deleted the nicQuid, tried to Check Out, & you could pay ONLY via Crypto, or a "Gift Card".

4) tried to fund a Gift Card but the increments JUMP from $25 to $50 so it goes way over my total price.

Are eCig websites in China also facing restrictions?

NEW Pod - Halo Zero

ADMIN - i see there is another similar thread - feel free to delete this one if necessary. THX  

Ordered on May 4. Delivered June 4th.
The month delay is pretty typical. My real problem was it say's it was delivered to a mailbox in Denver,Colorado.
I am no where near Denver or Colorado.The picture of the package shows my correct address.
I started a support ticket 4 days ago (80 hours in the cue) with no response.
Has anyone ever tried calling them during their business hours?
I of course realize there will be delays with all the nuttiness and fear mongering.  

I've had it with Fasttech.
I order $13 complete with shipping and 2 days latter they claim a shipping upgrade changed it to $16 because they made a mistake plus some items not in stock.
So I cancel the order, receive store credit and order again. Then 2 days later one item not is stock is holding up the order again while every other item is ready to ship.
So I cancel the $1.55 not in stock item and a few days later the order is $16 again and another item is out of stock. This is over a month just trying to get the order straight and waiting for replies.
I told them to keep the $1.55 they didn't give me credit for and ship it whatever way they want.
No more!  

When ordering on eBay make sure to find out where your item ships from. Some venders lead you to believe items are in stock when in fact they order from china.Be sure to read fine print .I've been waiting all most a month for a god mod 180s from a vendor who did just that. Live and learn.I could have done better at Fasttech.