Anyone Order From Fast Tech Recently?? See Here...

Just wondering is there any difference in how fast you get items from fast tech vs sourcemore.
Sourcemore has slightly better price but I think they charge for shipping... fast tech is a bit more but free shipping (and they have one other small item I need)  

Sorry if I posted this in the wrong section, they do not seem to have an active ECF thread anymore. Please move if necessary.

This thread is not to smear them, but to ask if any current customers know what's going on with them.

I know they are still in business because they have a 2019 holiday sale posted on their home page.

Problem is, I placed an order on 12/2 (Cyber Monday) and my order is still in "pending" status.

I contacted them via contact form 2 days ago and no response yet.

Are they usually this slow and unresponsive? Or did they suffer a tragedy/loss?

I ordered from several vendors that day (US and China) & all have shipped within 48 hours. All the US orders have been long since delivered by now. In fact, I am fixing on getting an order from china delivered sometime this week as it has already been released by US customs. lol

I have never experienced such a long wait for shipping from any US vape vendor so I'm a little concerned. I don't like my money being tied up with vendors who say they have X in stock, but don't. Not saying this is the case with RockyMountainVapor, but I don't really know.

I see they are no longer an ECF supplier, so that is a bit disconcerting. I'm certain they used to be at one point.  

There is a very old scan involving electronic cigarettes that has resurfaced. I just received a spam email today. The old scam was for cig-a-like cartomizer devices with pre filled cartridges. It appears they have "upgraded" to ego/Evod type units with tanks and bottle juice. Be advised you will be billed later if you keep the kit.

EZ


Here is the fine print disclaimer:

General Agreement:
By submitting your order for the Fourteen Day Risk Free Trial Offer of the BLOW EZ Pen, you agree to our terms and conditions and agree to be automatically enrolled in the Auto-Ship Refill Value Plan. Your initial purchase of the Fourteen Day Risk Free Trial Offer of the BLOW EZ Pen includes a BLOW EZ Pen starter kit complete with a BLOW EZ Pen battery, a T2 BLOW Tank, USB and Wall Charger, and a Lanyard. You will also receive an additional T2 Tank, and 5 bottles of our V Smoke E-Liquid. Your credit card will be charged $7.95 to cover the initial shipping and handling fee for your Fourteen Day Risk Free Trial Offer. This initial shipping and handling fee is non-refundable. If after 14 days of placing your order for the Fourteen Day Risk Free Trial Offer you have not returned your product with a valid RMA number, your credit card will be billed for the full purchase price of the starter kit ($70.00) and for the initial shipment of Auto-Ship Refill Value Plan ($79.95) that was shipped with you order for a total of $149.95. You will continue to receive 5 bottles of V Smoke E-Liquid and a T2 BLOW Tank and be billed $79.95 + $7.95 shipping and handling every 30 days from the time the trial starts if you remain in the Auto-Ship Refill Value Plan. Please note that you may cancel your Auto-Ship Refill Value Plan at any time by returning the entire shipment of unopened V Smoke E-Liquid with the RMA number issued by our Customer Service Center. Partially opened packages of E-liquid will not be accepted outside of the fourteen day trial period. Once your subsequent Auto-Ship Refill Value Plan shipments are put into the ordering sequence they cannot be cancelled. This takes place seven days before the package is scheduled to ship. All Auto-Ship Refill Value Plan enrollments must be cancelled seven days or more before scheduled ship date to take effect for the respective order, or a valid RMA number will be required along with the physical product return to process your cancelation. Days calculated include transit time.  

I recently purchased an authentic Billet Box that I luv, luv, luv.

A young guy, new vaper, that works with my husband really liked it and wanted to order one. For what ever reason (price, availability ....) he decided to buy a clone from China. Now he's having to jump through hoops to get it because the vendor listed it as a "Smoking Cessation Device" on the customs forms. Is that common?

I had no problem at all receiving my Billet Box, surely because it said 'Billet Box' on the customs forms. I don't understand why a Chinese company would even think to list their products that way. They can't possibly know if people plan to quit smoking with them. Yes many do, but there are lots who don't also.

Hopefully he'll get it eventually but what a hassle, for nothing.  

Now I've seen everything. I put in my ENTIRE order including my credit card number and THEN they ask for age verification! I'M ORDERING ZERO NIC! They asked me to do some garbage with a cell phone and my driver's license. I take pictures with a camera, not my phone. That was after they claimed they could verify my age as long as I gave them my real birthday, which I did. I'm thinking of cancelling my credit card and filing a police report. I've been vape shopping since 2011 and have never been put through such malarkey FOR ZERO NIC. I'm 60 years old!  

So I'm trying to buy some hardware at a site I've shopped literally hundreds of times. The order just spins its wheels and won't complete. This has been going on for a couple of days. I contact them and they say a shopping cart software update and specifically the age verification, has broken their site. They said if it continues much longer they'll be out of business. We've been buying booze and porn online since the 90's. Why is age verification still so difficult/ Sigh...  

I mistakenly posted this in the e-liquid forum, sorry.

Just ordered from myfreedomsmokes.com and my order was shipped in less than 10 minutes.

BTW they are having a 40% off sale on coils. Limit 2 boxes.  

Just last Saturday I placed an order on Health Cabin and was able to pay via PayPal. However, last night I placed another order for items that were out of stock on Saturday. I placed my order, received the email confirmation, and info. that my order was pending payment, which has been usual since probably January. (There had always been instructions given then...about how to sort of "get around" PayPal's vape policy and still pay that way). I went back to HC to pull up my order and pay for it that same way, but found only Western Union as a payment option now. So, I contacted Support at HC. I just got the following email from them about paying for my order.

"Thank you for you big supports to HealthCabin.
Unfortunately, out of PayPal new policy to vaping related websites, we have to remove PayPal from our site now. You can see many vaping sites have removed PayPal about 1-3 months ago.

Now, we are sourcing new payment options and we will put them online in coming 2-3 weeks.

Right now, there are 2 options to process the payment:
1. Pay with Western Union, you can pay online or visit WU banks locally.
Check their website for more info: https://www.westernunion.com/us/en/home.html

2. Pay with deposit. For this option, you may send us money via bank wire transfer. We require minimum $200USD per transaction. Once payment received, we will add them to your account deposit, and you can use them to pay for future orders. We will show all detailed info about your deposit updates and happy to send you a receipt with our company official seal.

Let me know your thoughts, thank you."

I responded and definitely let him/her know my thoughts about it.

So, our options are steadily dwindling even more.  

Usually when I need help with something vape-related -- perhaps trying to locate an out of production part, or even an issue with a vendor about a product I purchased I've not had much success dealing directly with vendors and I ultimately turn to the forum for help. I've even had some very nice members send me parts.

Most vendors will request a video --it seems that is their new thing -like they all got together with each other and said, "Let's make them send a video and hopefully they will go away" and I find it absolutely ridiculous. Geekvape, whose products I really like comes to mind.

Anyhow I made a few orders from Sourcemore recently and I have been happy with the service and orders. I've ordered a few mods and miscellaneous parts. They even included small related to my order freebies with my order which I thought was a nice touch.

On one of the orders I ordered a different panel for my Jackaroo mod. There was a sale and I ordered the G10 Green Anaconda panel -- a really nice one. I ended up receiving an American Eagle panel.

Nice panel but not what I ordered. I'm reasonable and I like it and will keep it so I was just going to go and order the Green Anaconda again and leave a note to make sure they ship the correct one. Well - they were out of stock (hence, why they probably sent a different one) and the price is more than double of what I originally paid so I wrote to them and attached a copy of the order.

They responded promptly and asked me to send a pic. I sent a few pics of the box showing American eagle and the panel. Received a nice note apologizing and they let me know they would send me the correct one. I was willing to pay for it because I am keeping the other one and I told them so. I would have been satisfied if they would have just honored the sale price from the original order.

This morning I received a brief email note again apologizing and they sent me a tracking number. Great service and I have already placed another good-sized order with them.

I am a fairly regular "orderer" and all I ask is that vendors make it right if there is an issue. And when I find a vendor that does just that I am loyal to them.  

Has/is anyone having a problem getting any delivery from fasttech? I have two separate orders,one setting at "label created but not yet in system" for two months as of today. Second order setting for same length of time at "origin post is prepping package for shipment".

Has the USPS already stopped accepting ecig deliveries for shipping,even though the items were order months prior? It's nothing really expensive(which is good) but still I can't get any answers.

Thanks for any help or replies.