Just last Saturday I placed an order on Health Cabin and was able to pay via PayPal. However, last night I placed another order for items that were out of stock on Saturday. I placed my order, received the email confirmation, and info. that my order was pending payment, which has been usual since probably January. (There had always been instructions given then...about how to sort of "get around" PayPal's vape policy and still pay that way). I went back to HC to pull up my order and pay for it that same way, but found only Western Union as a payment option now. So, I contacted Support at HC. I just got the following email from them about paying for my order.
"Thank you for you big supports to HealthCabin.
Unfortunately, out of PayPal new policy to vaping related websites, we have to remove PayPal from our site now. You can see many vaping sites have removed PayPal about 1-3 months ago.
Now, we are sourcing new payment options and we will put them online in coming 2-3 weeks.
Right now, there are 2 options to process the payment:
1. Pay with Western Union, you can pay online or visit WU banks locally.
Check their website for more info: https://www.westernunion.com/us/en/home.html
2. Pay with deposit. For this option, you may send us money via bank wire transfer. We require minimum $200USD per transaction. Once payment received, we will add them to your account deposit, and you can use them to pay for future orders. We will show all detailed info about your deposit updates and happy to send you a receipt with our company official seal.
Let me know your thoughts, thank you."
I responded and definitely let him/her know my thoughts about it.
So, our options are steadily dwindling even more.
I placed an order last night with no issues, but...
Notice--PayPal payment method will be suspended for most e-cigarettes items: FastTech Forums
Notice--PayPal payment method will be suspended for most e-cigarettes items
Dear valued customers,
We're very sorry to inform you that PayPal officially revised the Acceptable Use Policy regarding e-cigarette related products, transactions involving most of the e-cigarette products will be prohibited from now. Other payment methods such as cryptocurrencies and gift cards are not affected. Non-e-cigarette products on our website are also not affected.
Paypal claims that e-cigarettes belong to activities requiring approval. But the fact is there is no way we can get the pre-approval after confirming with Paypal.
We are currently connecting with new credit card payment processors and will try to get them online asap.
At the same time, we will keep communicating with PayPal at all times. Once there are any further updates of this policy, we will make an announcement.
We apologize for any inconvenience that this change may cause, and thank you all for your understanding and continued support.
Please do not hesitate to contact our customer service if you have any questions, as we will be very happy to assist you with anything you need.
Best regards,
FastTech Team
Got this email from Sourcemore at 2:01 this morning and thought I'd post it for those who aren't subscribed to their newsletter emails.
"Important Notice About Payment Methods - Sourcemore"
"You should have heard of the ban of PayPal towards all vape-related payments.
Unfortunately, our PayPal account was just restricted. We are unable to use PayPal to make or accept payment any more. Our balance is frozen for up to 180 days.
We have to remove PayPal from our website.
New payment methods such as Credit Card will be added ASAP.
Please check us back in a few days for further information.
You may also write to us if you want to get the latest update: service@sourcemore.com.
We will make sure to contact you once the new payment methods are online.
If you have any suggestions or questions, please let us know.
Thank you so much for you trust and support all the time.
We believe we will overcome this together!"
Well...it looks like US buyers' chances to buy vaping products from Chinese vendors and pay with PP...is likely coming to an end. I was just browsing Heaven Gifts again and the following jumped out at me. They have none of the major CC options listed for payment either. Glad I got in an order earlier last week and it was shipped already.
I now wonder how long before other Chinese vape products vendors will post something similar.
https://www.heavengifts.com/article/Suspension-paypal.html
I've just received a notice that Paypal is changing its terms and conditions, and buried deep inside the changes I found this.
PayPal said:
The Acceptable Use Policy currently prohibits use of PayPal for activities that violate applicable law or industry regulations regarding the sale of tobacco products or prescription drugs and devices. We're replacing that prohibition with new policy language covering these types of items, as well as e-cigarettes. Under the new language, use of PayPal for cigarette transactions will be prohibited. In addition, merchants will be permitted to use PayPal for sales of non-cigarette tobacco products, e-cigarettes, and prescription drugs and devices only with PayPal’s pre-approval.
...
The relevant parts of the chart under Activities Requiring Approval will be revised to read as follows:
“PayPal requires pre-approval to accept payments for certain services as detailed in the chart below.
[TABLE="width: 552"]
[TR]
[TD] Service Requiring Pre-Approval
[/TD]
[TD] Contact Information
[/TD]
[/TR]
[TR]
[TD] … selling … non-cigarette tobacco products, e-cigarettes or prescription drugs/devices.[/TD]
[TD] Please send contact information, business website URL and brief business summary to aup@paypal.com[/TD]
[/TR]
[/TABLE]
Click to expand...
Let's hope that this doesn't involve you telling them and them freezing your account while they sit on your application for months. But it seems like they might at least be warming to the idea that e-cigs are not the root of all evil.
Because of items in my cart I can’t use PayPal or use a credit card. How do I make a payment?
Usually when I need help with something vape-related -- perhaps trying to locate an out of production part, or even an issue with a vendor about a product I purchased I've not had much success dealing directly with vendors and I ultimately turn to the forum for help. I've even had some very nice members send me parts.
Most vendors will request a video --it seems that is their new thing -like they all got together with each other and said, "Let's make them send a video and hopefully they will go away" and I find it absolutely ridiculous. Geekvape, whose products I really like comes to mind.
Anyhow I made a few orders from Sourcemore recently and I have been happy with the service and orders. I've ordered a few mods and miscellaneous parts. They even included small related to my order freebies with my order which I thought was a nice touch.
On one of the orders I ordered a different panel for my Jackaroo mod. There was a sale and I ordered the G10 Green Anaconda panel -- a really nice one. I ended up receiving an American Eagle panel.
Nice panel but not what I ordered. I'm reasonable and I like it and will keep it so I was just going to go and order the Green Anaconda again and leave a note to make sure they ship the correct one. Well - they were out of stock (hence, why they probably sent a different one) and the price is more than double of what I originally paid so I wrote to them and attached a copy of the order.
They responded promptly and asked me to send a pic. I sent a few pics of the box showing American eagle and the panel. Received a nice note apologizing and they let me know they would send me the correct one. I was willing to pay for it because I am keeping the other one and I told them so. I would have been satisfied if they would have just honored the sale price from the original order.
This morning I received a brief email note again apologizing and they sent me a tracking number. Great service and I have already placed another good-sized order with them.
I am a fairly regular "orderer" and all I ask is that vendors make it right if there is an issue. And when I find a vendor that does just that I am loyal to them.
I placed an order 4 days ago. Never received order confirmation but was charged or course. Still no shipping confirmation. No number on the site but they do have a "contact us" form. I have tried 2 times with no response.
The company promoting their deal has always been spot on so I'm just curious what the deal is. I'm not pushy but id just like to have some communication.
PayPal responds to Internet fury over its new terms of service
PayPal User Agreement: New TOS lets company call and text you anytime | BGR
Well, if I cannot opt out, I will be closing my account. This will interfere with some transactions for me, such as possible classifieds here. I may just close it even if they do let us opt out. When they tried similar Bill Me Later terms of service conditions, I closed my account, and told them why. Just the fact they think they can get away with this, ticks me off to no end.
So there is now a flavor ban that will go into effect in the next two weeks and everyone here has questions. I'm wondering will I be able to order online? Nobody knows that I am ordering flavored e-liquid besides the company I decide to order from.
Has/is anyone having a problem getting any delivery from fasttech? I have two separate orders,one setting at "label created but not yet in system" for two months as of today. Second order setting for same length of time at "origin post is prepping package for shipment".
Has the USPS already stopped accepting ecig deliveries for shipping,even though the items were order months prior? It's nothing really expensive(which is good) but still I can't get any answers.
Thanks for any help or replies.