Does anyone know what's going on with the folks at Vapinaze? I ordered parts in late Sept. of '14 then, in response to an Email ad from them, an AC9 v.2 in late October '14. I received receipts for both orders, waited several months (I've always found them to be a bit slow) but somewhere around the end of 2014 clicking on their email site, other than the homepage, results in a message reading: "shop.vapinaze.com is currently unavailable"; no response to numerous emails either.
Have they flown the coop with my (and, I would think, many other's) money?
I just checked my Spam folder looking for an email someone said they sent me last week. It wasn't there but I found 3 or 4 pages of marketing emails from vape companies going back about a month. Before that there was only the usual handful of spam messages from the last 6 months since I last cleared it out, and none of them were vape related.
Not all vape emails are going to spam, I still get some in my Inbox. Unfortunately I deleted all the stuff in Spam before I thought about trying to figure out if they had anything in common. If I get more of them I'll take a closer look.
I use Yahoo Mail for my email accounts. I wonder if they added some vape related filter. Or the vendors are adding some verbiage to their marketing emails that triggers the spam filter.
Just last Saturday I placed an order on Health Cabin and was able to pay via PayPal. However, last night I placed another order for items that were out of stock on Saturday. I placed my order, received the email confirmation, and info. that my order was pending payment, which has been usual since probably January. (There had always been instructions given then...about how to sort of "get around" PayPal's vape policy and still pay that way). I went back to HC to pull up my order and pay for it that same way, but found only Western Union as a payment option now. So, I contacted Support at HC. I just got the following email from them about paying for my order.
"Thank you for you big supports to HealthCabin.
Unfortunately, out of PayPal new policy to vaping related websites, we have to remove PayPal from our site now. You can see many vaping sites have removed PayPal about 1-3 months ago.
Now, we are sourcing new payment options and we will put them online in coming 2-3 weeks.
Right now, there are 2 options to process the payment:
1. Pay with Western Union, you can pay online or visit WU banks locally.
Check their website for more info: https://www.westernunion.com/us/en/home.html
2. Pay with deposit. For this option, you may send us money via bank wire transfer. We require minimum $200USD per transaction. Once payment received, we will add them to your account deposit, and you can use them to pay for future orders. We will show all detailed info about your deposit updates and happy to send you a receipt with our company official seal.
Let me know your thoughts, thank you."
I responded and definitely let him/her know my thoughts about it.
So, our options are steadily dwindling even more.
Usually when I need help with something vape-related -- perhaps trying to locate an out of production part, or even an issue with a vendor about a product I purchased I've not had much success dealing directly with vendors and I ultimately turn to the forum for help. I've even had some very nice members send me parts.
Most vendors will request a video --it seems that is their new thing -like they all got together with each other and said, "Let's make them send a video and hopefully they will go away" and I find it absolutely ridiculous. Geekvape, whose products I really like comes to mind.
Anyhow I made a few orders from Sourcemore recently and I have been happy with the service and orders. I've ordered a few mods and miscellaneous parts. They even included small related to my order freebies with my order which I thought was a nice touch.
On one of the orders I ordered a different panel for my Jackaroo mod. There was a sale and I ordered the G10 Green Anaconda panel -- a really nice one. I ended up receiving an American Eagle panel.
Nice panel but not what I ordered. I'm reasonable and I like it and will keep it so I was just going to go and order the Green Anaconda again and leave a note to make sure they ship the correct one. Well - they were out of stock (hence, why they probably sent a different one) and the price is more than double of what I originally paid so I wrote to them and attached a copy of the order.
They responded promptly and asked me to send a pic. I sent a few pics of the box showing American eagle and the panel. Received a nice note apologizing and they let me know they would send me the correct one. I was willing to pay for it because I am keeping the other one and I told them so. I would have been satisfied if they would have just honored the sale price from the original order.
This morning I received a brief email note again apologizing and they sent me a tracking number. Great service and I have already placed another good-sized order with them.
I am a fairly regular "orderer" and all I ask is that vendors make it right if there is an issue. And when I find a vendor that does just that I am loyal to them.
A big thankyou to Jamie at vandykevapes.com
The 50ml glass bottle of dragon punch that I had ordered arrived on Wednesday and disaster the bottle was smashed to bits
Emailed them late on Wednesday afternoon and got an almost instant response, new bottle posted out and was received today (Friday)
This was around the fifth order I have placed with them and the first time anything has been damaged, really impressed with their fast response and excellent customer service
What is their juice like? Well dragon punch my Mrs is absolutely addicted to the stuff and with my latest order tried another of their juices black ninja and yes she loves that one as well!
These guys and there juice are quality, give them a try you won't be disappointed.
Seems in the last month every order i get out of cali is hung up at there mail centers. This wasnt a issue till recently now everything i get is 2-4 days late anyone else having this issue lately? I ordered 6 things from different vendors every one was late this month they seem to sit at some usps for a few bussiness days before they go on there cross country trek to me.
I have bought four RDAs from VaporDNA, all Project Subohm. First was the CLT V3 Infinite.
It read at a 0.09ohms on my reader unbuilt. So I emailed them, and they sent a replacement. In the mean time, I managed to fix the first one. The second one also read at a 0.09ohms on my reader, but I managed to fix that one, too. (BTW, by "fixed", I mean "got to read at a 1 on my ohm reader unbuilt). Bolstered by my experience being easily able to fix the CLT, I ordered a Swirlfish. Same issue, but this time, I couldn't fix it.
Got a replacement, same issue, only, again, couldn't fix it.
Figured "third times the charm", though, and got a Mutation V3. It read at a 1 on my ohm reader. Made me so frickin' happy, I got a third Swirlfish... which failed again and I couldn't fix it.
However, the new Mutation V4 came out, and since the V3 came perfect I went ahead and bought it...
Well, it's reading at a 0.08ohms unbuilt, and I can't fix it. I don't even want to email them for a replacement, because I'm fully expecting it to be the same, and I'm really sick of this same thing over and over again. VaporDNA's customer service is wonderful and the response time is almost lightning fast, but a) this is product after product, b) you can't tell me they aren't getting sick of hearing from me, and c) if I'm the only one they keep hearing about this from, there's no way it isn't starting to look suspicious.
But there is simply no way I'm the only one experiencing this. It's not my ohm reader, which has fresh batteries and reads all un-shorted, built RDAs accurately. And yet I still got a Smok Omnitester which is on its way, just in case.
So what in the hell is going on, here? I may get a regular, non-Project Subohm Mutation V4 from somewhere else and just get my money back on this one or something, but I'm really at the end of my patience with this. It's ridiculous.
If you get Project Subohm RDAs, please check them on your ohm readers. Somebody... please somebody... say I'm not alone in experiencing this.
Please.
I ordered a tugboat box mod and i got a email saying that it was completed 2 days ago and no email about trackng number nor any news on the status of it besides complete. Anyone ever experience this with flawless vape shop? Any ideas? i called their warehouse but not much help didn't really tell me anything bout my package.
Sorry if I posted this in the wrong section, they do not seem to have an active ECF thread anymore. Please move if necessary.
This thread is not to smear them, but to ask if any current customers know what's going on with them.
I know they are still in business because they have a 2019 holiday sale posted on their home page.
Problem is, I placed an order on 12/2 (Cyber Monday) and my order is still in "pending" status.
I contacted them via contact form 2 days ago and no response yet.
Are they usually this slow and unresponsive? Or did they suffer a tragedy/loss?
I ordered from several vendors that day (US and China) & all have shipped within 48 hours. All the US orders have been long since delivered by now. In fact, I am fixing on getting an order from china delivered sometime this week as it has already been released by US customs. lol
I have never experienced such a long wait for shipping from any US vape vendor so I'm a little concerned. I don't like my money being tied up with vendors who say they have X in stock, but don't. Not saying this is the case with RockyMountainVapor, but I don't really know.
I see they are no longer an ECF supplier, so that is a bit disconcerting. I'm certain they used to be at one point.
I placed an order 4 days ago. Never received order confirmation but was charged or course. Still no shipping confirmation. No number on the site but they do have a "contact us" form. I have tried 2 times with no response.
The company promoting their deal has always been spot on so I'm just curious what the deal is. I'm not pushy but id just like to have some communication.
Has/is anyone having a problem getting any delivery from fasttech? I have two separate orders,one setting at "label created but not yet in system" for two months as of today. Second order setting for same length of time at "origin post is prepping package for shipment".
Has the USPS already stopped accepting ecig deliveries for shipping,even though the items were order months prior? It's nothing really expensive(which is good) but still I can't get any answers.
Thanks for any help or replies.